Capabilities

What Can an AI Agent Actually Do?

A complete breakdown of every task our agents can handle — grouped by area so you can see exactly what's possible for your business.

What Agents Can Do

The Full Range of Capabilities

Hundreds of capabilities with the potential to cover all areas of your business and operations.

✉️

Email & Inbox

Full control of your email — reading, writing, and acting on messages without you lifting a finger.

  • Read and categorise incoming emails
  • Write and send replies in your tone
  • Draft cold outreach and follow-ups
  • Triage and prioritise your inbox
  • Flag urgent messages for your attention
  • Unsubscribe from unwanted mailing lists
  • Manage folders, labels, and filters
  • Send automated follow-up sequences
📅

Calendar & Scheduling

Never waste time on back-and-forth scheduling. Your agent handles the diary.

  • Create and update calendar events
  • Find availability and propose meeting times
  • Send and accept meeting invitations
  • Reschedule or cancel appointments
  • Set reminders and deadline alerts
  • Book calls and appointments on your behalf
  • Manage recurring meetings
  • Resolve scheduling conflicts automatically
🌐

Web & Browser

Your agent can browse the web and interact with any site — just like a human would.

  • Browse and navigate any website
  • Fill in and submit online forms
  • Extract data and text from web pages
  • Monitor competitor websites for changes
  • Track pricing across suppliers
  • Log into web portals and dashboards
  • Download files, reports, and documents
  • Complete multi-step online tasks end-to-end
🔍

Research & Intelligence

Get the answers you need without hours of searching. Your agent researches and summarises for you.

  • Web search and concise summarisation
  • Competitor and industry analysis
  • Market research and opportunity spotting
  • News monitoring and keyword alerts
  • Trend identification and reporting
  • Fact-checking and source verification
  • Produce briefing documents on any topic
  • Compare products, services, or suppliers
📄

Documents & Files

Create, read, and manage documents — from a one-page summary to a full business proposal.

  • Read and summarise PDFs and reports
  • Draft business reports and proposals
  • Build and update spreadsheets
  • Extract structured data from documents
  • Convert files between formats
  • Create slide deck outlines and content
  • Review contracts and highlight key clauses
  • Generate templates for recurring documents
📣

Social Media & Content

Keep your brand visible and active without spending hours writing posts.

  • Write posts for LinkedIn, X, Instagram, Facebook
  • Schedule and publish content automatically
  • Respond to comments and direct messages
  • Monitor brand and keyword mentions
  • Build and maintain content calendars
  • Repurpose content across multiple channels
  • Hashtag and keyword research
  • Analyse post performance and suggest improvements
🎯

CRM & Sales

Keep your pipeline moving and your CRM clean without manual data entry.

  • Update CRM records after calls and emails
  • Log meetings and create activity notes
  • Create and enrich contact records
  • Track deal stages and flag stalled leads
  • Generate pipeline and forecast reports
  • Score and prioritise leads by fit
  • Send personalised follow-up messages
  • Identify upsell and cross-sell opportunities
💼

Finance & Admin

Cut the admin burden with automated processing and chasing so nothing slips through.

  • Process and categorise incoming invoices
  • Generate expense and spend reports
  • Chase overdue payments by email
  • Create quotes and proposals from templates
  • Monitor budgets and flag overspend
  • Extract line items from receipts
  • Raise purchase orders and approvals
  • Reconcile transactions against records
💬

Customer Support

Respond to customers faster, 24/7 — without growing your team.

  • Answer common customer queries instantly
  • Triage and route support tickets
  • Send order confirmations and status updates
  • Collect post-purchase feedback
  • Handle returns and complaint acknowledgements
  • Maintain and update your FAQ content
  • Respond to live chat conversations
  • Escalate complex issues to a human with context
⚙️

Integrations & Automation

Connect your agent to the tools you already use and build workflows that run themselves.

  • Connect to Slack, Teams, HubSpot, Notion, and more
  • Trigger and receive webhooks
  • Sync data between platforms in real time
  • Call external APIs and process responses
  • Build and run multi-step automated workflows
  • Send notifications to Slack or Teams channels
  • Query and update databases
  • Schedule recurring tasks and reports

Not every agent uses every capability. When you choose an agent, we configure exactly what it needs. Talk to us about a bespoke build if you need something specific.

Ready to Put AI to Work?

Book a free 20-minute discovery call. No tech jargon, no commitment — just a conversation about what AI can do for your business.